Before You Begin
Madeline Volpe avatar
Written by Madeline Volpe
Updated over a week ago

CRM Permission Settings

The Salesforce account that is used to log in should have the following:

  • API access enabled.

    • Manage Users > Profiles > Administrative Settings

  • Read / write permissions for Accounts and Contacts.

  • You will need to be a Contract Manager.

    • You can also set up permission sets to add Lead access, but Contract Manager is easiest.

  • To override fields on specific objects-

    • Make sure you have read / write permissions.

    • You can set these permissions at the object level.

      • For example, some users may have only read access to a field (e.g., LinkedIn), but want to override that field from Grata.

  • Check here for more on any problems authenticating your Salesforce.

  • We recommend adding fields to your Salesforce for Source and Grata ID to help identify the data source and provide a direct link to the company profile in Grata.

    • Source - automatically populates as 'Grata'

    • Grata ID - automatically populates with the unique link the to the Grata company profile.


Video Step-by-Step


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